DEO VOLENTE LEGAL LLP T/A DV SOLICITORS (SRA ID: 568191) AND THE PRACTICE OF DOROTHY TURNER (SRA ID: 132139) INCLUDING, BUT NOT LIMITED TO, HER PRACTICE AT DEO VOLENTE LEGAL LLP T/A DV SOLICITORS HAS BEEN INTERVENED BY THE SOLICITORS REGULATION AUTHORITY (“SRA”).
The above firm and practice (referred to collectively as the “Intervened Firm”) has been intervened by the SRA to protect the interests of clients and former clients.
Please contact the SRA’s intervention agents at Shakespeare Martineau LLP via post at SHMA SRA Interventions, PO Box 18228, Birmingham B2 2HX, via telephone at 0300 247 2470 or via email at interventions@shma.co.uk.
Deo Volente Legal LLP T/A DV Solicitors of Elder House, 504-506 Elder Gate, Milton Keynes, MK9 1LR and 108 First Floor, Elder House, Milton Keynes, England, MK9 1LR has been closed down by the Solicitors Regulation Authority. This is called an intervention. The intervention took place on 24 April 2025.
Shakespeare Martineau LLP of 1 Colmore Square, Birmingham, B4 6AA are helping with the closure.
Please contact Shakespeare Martineau’s Interventions Team on 0300 247 2470 if you wish to speak to someone or email interventions@shma.co.uk.
The SRA has also intervened into the practice Dorothy Turner, including, but not limited to, her practice at Deo Volente Legal LLP T/A DV Solicitors.
The Intervened Firm (including Dorothy Turner) can no longer act for you. You will need to find another solicitor. We have not taken over the Intervened Firm and do not act for you.
You can choose any solicitor you like to act for you. If you do not know another solicitor then your local Citizens Advice Bureau may be able to help you with this. If you have access to the internet you can also search for solicitors in your area by visiting The Law Society’s website at www.lawsociety.org.uk/choosingandusing/findasolicitor or by calling the Law Society on 020 7320 5650 Monday to Friday from 09:00 to 17:00.
If you need a legal aid lawyer, you can find one here: https://find-legal-advice.justice.gov.uk/. If you have a live legal aid certificate, we can only send your file to another legal aid lawyer.
Any money in the closed firm’s bank accounts have been transferred to the SRA.
Shakespeare Martineau or the SRA will look at the Intervened Firm’s accounts to work out who the money belongs to. The SRA will try to return any money the Intervened Firm was holding for you.
If the Intervened Firm’s accounts are not in good order, it might be hard to work out exactly how much money is owed and to who. For that reason, it might take us or the SRA some time to return your money.
If the money cannot be returned to you or only part of it can, you can apply to the SRA’s Compensation Fund for a grant.
If you urgently need money that the Intervened Firm was holding for you, you can apply to the Compensation Fund for a payment.
There is no guarantee that you will get a payment. You must prove that the solicitor was holding your money and satisfy the Fund’s other rules.
For more information, please email claims.management@sra.org.uk or telephone 0121 820 2580
You can have your file sent to you or to your new solicitor. If your matter is legally aided, then your file can only be released to a solicitor who undertakes this type of work.
If there are two or more of you named as clients, you will need to agree where the file should be sent. If you want your file to be sent to you, you will need to provide some copy identification. It will not cost you anything to have your documents sent.
The SRA is in the process of collecting all client files and documents from the Intervened Firm’s office(s) or storage location(s).
If your file has been recovered, we or the SRA will write to tell you and ask you where you would like your file to be sent.
You or your new lawyer should let us know as soon as possible where you would like your file to be sent as there may be important time limits in place.
It is possible to support your new solicitors with making progress quickly by sending them any correspondence or documentation that you received before the intervention took place. They may also be able to access information from other solicitors/organisations involved in the matter.
All wills and deeds held by the Intervened Firm are now stored at the SRA’s intervention archives department who will contact you.
A request for wills or deeds can also be made by email: interventionarchivefile@sra.org.uk or by telephone: 0204 525 0250
We do not hold any files that relate to closed or completed cases, wills or deeds at our offices. These files are held at the SRA’s archiving department.
The SRA’s archiving department will be in touch to see what you would like to happen to your documents. If, however, you have not heard from them yet then you can arrange to complete a file request form which can be accessed from the SRA’s website or alternatively, you can contact them at interventionarchivefile@sra.org.uk or telephone them at 0204 525 0250.
It is important to note that the intervention does not affect the validity of your will. However, if your will names the Intervened Firm or a director/partner of the Intervened Firm as an executor, then we recommend that you take time to consider the appointment.
All deeds and other original documents held in storage by the firm are being collected. If you wish to get hold of deeds / original documents please contact us. You will also need to complete our identity checks.
Find out more about interventions at the SRA’s website:
https://www.sra.org.uk/consumers/problems/solicitor-closed-down/intervention.page
If you would like to talk to someone in our team at Shakespeare Martineau, please call 0300 247 2470.
If you wish to complain or have already lodged a complaint about service then you can contact the Legal Ombudsman in addition to ourselves. Further information can be found at https://www.legalombudsman.org.uk/ and they can be contacted by email at enquiries@legalombudsman.org.uk or by telephone on 0300 555 0333 or by post at:
Legal Ombudsman
PO Box 6167
Slough
SL1 0EH
We are not representatives of the Intervened Firm so will not be handling complaints, but we are keen to find out any information that may help us in dealing with the intervention in returning files and monies to the rightful owners.
We understand that this is an extremely difficult time for you. Our role is to focus purely on the protection of clients and supporting them. We are not a representative or a successor practice to the Intervened Firm. We are therefore unable to deal with issues relating to your employment.
Please feel free to contact us with any information that you believe may support us in our role of supporting clients. Regarding your personal employment position, you may find the following links supportive: